Changelog

October 26, 2026

  • MCPEvents — Ask can now list a community's events and see how they performed, such as how many people attended.
  • MCPCompany opening hours — Ask can now tell you when a company is open, alongside its address and contact details.
  • MCPMore reliable tools — A round of fixes across drafts, bookings, surveys, member lookups and turnover reporting, so Ask finds and updates the right information.

October 23, 2026

  • AskBetter answers from long documents — Ask now pulls the most relevant passage from long documents, so answers quote the right section.

October 19, 2026

  • MCPMore reliable messaging and issue updates — Scheduling and deleting messages, and attaching files to issues, now report their real result.

October 16, 2026

  • AskContent Assistant in more places — AI writing help is now available in more spots, including invites, timeline comments, service and booking descriptions, company and community profiles, and the newsletter intro.

October 8, 2026

  • AskFiles open full screen — Opening a file from an Ask conversation takes you to the full file viewer instead of squeezing it into the Ask panel.

October 1, 2026

  • MCPSearch inside files — Search now looks at the text inside documents such as PDFs, and points you to the passage that matches.

September 24, 2026

  • MCPTurnover reporting — Hand over your turnover figures as a file, a paste or in chat, confirm the preview, and the report is submitted. Submitted reports can be looked up and corrected afterwards.
  • MCPFile links open in the file viewer — Files are shared as a viewer link that respects who can see them, not as a raw download.
  • AskAsk finds its place — On the web, Ask sits centred on Home, Timeline and Discover, and moves aside on other pages so it never covers what you are working on.
  • AskLinks you can trust — Answers link to the right page more consistently, and Ask no longer makes up a link to a page that does not exist.
  • MCPBetter member lookups — Looking up a user as a community manager works reliably, and company details come back complete, address included.

September 9, 2026

  • AskUI polish on mobile — Ask feels smoother in the apps, with a refreshed look on iOS and a sheet that slides up on Android.
  • MCPClearer permissions when connecting — When you connect an AI assistant to Chainels, the permissions it asks for are grouped by topic, such as bookings, messages and agreements, so you can see at a glance what you are granting.

September 2, 2026

  • AskConversations stay open — Close Ask in the Android app and your conversation is still there when you come back. Start a new one whenever you like.
  • AskCopy and paste answers — Select any part of an Ask answer on Android and paste it wherever you need it.
  • AskPersonal data stays out — Ask strips personal details such as phone numbers and email addresses before your question is processed.
  • MCPConnect from ChatGPT — Chainels can now be added as a connector in ChatGPT, next to Claude.

August 27, 2026

  • MCPMore reliable requests and issues — Request answers, cancelled requests, single-issue lookups and nested replies now behave as described.

August 26, 2026

  • AskSearch results match the rest of the platform — Results in Ask come from the same search as everywhere else in Chainels.
  • AskAsk looks before it says no — Ask searches your community's content before concluding that a question is out of scope.

August 20, 2026

  • MCPFollow an issue from start to finish — Read the whole conversation on an issue, attachments included, reply on it, and move it to its next status. Community managers also see internal notes and can reassign the issue.

August 19, 2026

  • AskResize and move Ask — Drag the Ask panel across the screen and resize it freely.

August 18, 2026

  • AskHyperlinks in Ask — Answers now carry working hyperlinks: an issue, a booking or a message that Ask mentions is a link you can click straight through to.

August 17, 2026

  • AskAsk in the apps — Ask is available in the mobile apps, not only on the web.
  • AskUI improvements in Ask — Maximising Ask now uses the whole screen instead of part of it.

August 12, 2026

  • AskThread management — Your conversations are threads you can find again, rename and carry on.
  • AskSearch built into Ask — Search and Ask share one place: type to search, or ask the same words as a question.
  • AskFaster file uploads — A file you attach uploads while you type, so sending is immediate.

August 5, 2026

  • AskContent Assistant improvements — When Ask drafts a message, it writes to the same AI rules you already set for Content Assistant.

July 29, 2026

  • MCPAnalyse survey submissions — Get the sense of a survey's answers without reading every one.

July 27, 2026

  • AskAttaching files in Ask — Add a photo or a document to what you ask, and Ask uses it in its answer.

June 29, 2026

  • MCPRequests and forms — Submit a request, follow it, reply on it and move it along.
  • MCPReply on a message — Respond in the thread instead of starting a new post.

June 26, 2026

  • MCPMembers — Add, edit and remove members and users, and set what they are allowed to do.

June 25, 2026

  • MCPInvoices — Look up which invoices are open and what they are for.
  • MCPIssues are searchable — Reported issues can be found through search alongside everything else.

June 10, 2026

  • AskAsk, in alpha — The first public outing of Ask, demoed live at Provada.

June 8, 2026

  • MCPBooking statistics — See how much a bookable space is actually used.
  • MCPAnswers that come back as cards — A booking confirmation arrives as a card you can read at a glance, instead of a paragraph.

June 5, 2026

  • MCPAgreements — Look up the agreements attached to a member.

May 29, 2026

  • MCPSearch across your community — Find content by what it means, not only by the words it uses.

May 20, 2026

  • MCPMake a booking — Book a space or a service, not just look one up.

May 13, 2026

  • MCPEvents and surveys — Create an event, or put a question to the community.

May 4, 2026

  • MCPBookings, read — See what can be booked, its details, which slots are free, and what is already booked.

April 23, 2026

  • MCPMessages — Read what has been posted in your community, and post a message yourself.
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