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Management and operations

Real estate document management 101

Discover expert tips for property managers to enhance file organisation and streamline operations. Learn how innovative tools like Pergamin and Chainels revolutionise contract management and request handling. Plus, get insights into an effective file naming convention tailored for property management efficiency. Elevate your property management game with practical strategies and cutting-edge technology.

Why is real estate document management important? Efficient organisation of files is essential for smooth operations and compliance.

Whether it's rental contracts, health and safety documents, or maintenance requests, having a structured approach can save time, reduce errors, and enhance tenant satisfaction.

Additionally, leveraging innovative tools can further streamline processes, offering convenience and scalability. Here's a guide on how property managers can effectively manage files and harness the power of technology.

Establish a clear file structure

We all know what can happen when files get out of hand. You might start off with good intentions but after some months your files are a chaotic, disorganised mess. You can avoid this by creating a systematic hierarchy for organising real estate documents.

Arrange files by categories such as property address, tenant name, or document type. This ensures easy navigation and retrieval when needed.

A property management platform like Chainels can help you,

  • Upload files like service level agreements or health and safety documents, and organise them into folders
  • Notify users when certain documents get uploaded
  • Control visibility by determining which predetermined user groups have visibility to certain documents

Utilise digital storage solutions

Transitioning from physical to digital files eliminates clutter and reduces the risk of misplacement or damage. Cloud-based platforms like Chainels offers secure storage and accessibility from anywhere, allowing for more secure and reliable real estate document management.

Moreover, cutting down on paper can help reflect your organisation’s ESG goals. 

Implement version control

Maintain updated versions of real estate documents to avoid confusion or discrepancies. Clearly label files with dates or versions to track changes effectively.

Adopt a naming convention

One way to avoid descending into a real estate document management chaos is to adopt a clear and consistent file naming convention. Consistently name files using descriptive and standardised formats. Include relevant details such as date, property ID, or tenant name for quick identification.

One file naming commonly used for organising files on digital platform is as follows,

Property Address_TenantName_DocumentType_Date

Let's break down each component:

  1. Property Address: Start the file name with the property address to quickly identify which property the document pertains to. For example:

    • "123_MainStreet"

  2. Tenant Name: Include the tenant's name or unit number if applicable to associate the document with a specific tenant. For example:

    • "JohnSmith_TenantEvacuationPlan"
    • "UnitA_ServiceDirectory"

  3. Document Type: Clearly specify the type of document using abbreviations or descriptive terms. This helps categorize files and distinguish between different document types. For example:

    • "HealthSafetyDocument"
    • "EvacuationPlan"
    • "MaintenanceRequest"

  4. Date: Append the date of the document in a standardized format (e.g., YYYY-MM-DD) to indicate when the document was created or last modified. This ensures version control and helps identify the most recent document. For example:

    • "2024-04-29_LeaseAgreement"
    • "2024-03-15_MaintenanceRequest"

Putting it all together, a file named "123_MainStreet_JohnSmith_LeaseAgreement_2024-04-29" provides clear information about the document's content, associated property, tenant, document type, and date.

By adhering to this naming convention, property managers can easily locate and manage files, maintain consistency, and minimise confusion when organising their documents. It should be the bread and butter of your real estate document management. 

Leveraging Pergamin for contract management

Pergamin is a powerful tool designed to streamline contract management processes for property managers. Here's how it can revolutionise your workflow:

  • Effortless Contract Drafting: Choose from a range of professionally crafted templates tailored to property management needs. Customise contracts quickly and accurately to suit specific requirements.

  • Collaborative Negotiation: Invite stakeholders, colleagues, and contractors to review and negotiate contracts seamlessly within the platform. Facilitate efficient communication and expedite decision-making.

  • Digital Signing: Sign contracts electronically from any browser and request multiple signatures effortlessly. Eliminate the need for manual paperwork and expedite the signing process for faster transactions.
  • Automated Processes: Integrate data sources from CRM, PMS, or ERP systems to automate workflows. Streamline contract approvals, signatures, and notifications for enhanced efficiency and scalability.

Harness digital tools for document management

Effective file management is crucial for property managers to maintain organisation, compliance, and tenant satisfaction.

By implementing structured processes and leveraging innovative tools like Pergamin and Chainels, property managers can streamline workflows, enhance collaboration, and optimise efficiency. Embracing technology not only simplifies administrative tasks but also empowers property managers to focus on delivering exceptional service and value to tenants and stakeholders.


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