Host Events Tenants are Eager to Join and Happy to Pay for.
Events bring people together. Whether it's tenants eating together at a shared breakfast or retailers learning strategies from each other by attending a seasonal campaign session, they help build stronger communities. They help support ESG goals, improve retention, and signal that a building is active and well-managed. Paid events let you take these moments one step further by encouraging real commitment from your tenants and giving you more room to create an experience they'll value.
It is now possible to host paid events directly in Chainels. With Stripe available in the platform, you can manage the full process from event discovery to registration and payment. This reduces your administrative workload by handling everything within Stripe.
Why Offer Paid Events
Across industries, paid events consistently lead to higher attendance. In this era of living and working, where tenants expect more from their building, paid events help meet those expectations by creating a sense of commitment. When a tenant pays to attend, they are more likely to show up. Paid events also create new revenue opportunities by turning high-value experiences into something you can monetise.
How to Set Up and Start Offering Paid Events in Chainels
Getting started with paid events is simple. Here's what you need to do:
1. Connect your Stripe account
If you haven’t already, you’ll first need a Stripe account to enable payments. Once you’ve completed the onboarding in Stripe, we’ll send you a secure link to connect your account to Chainels. This allows us to process payments directly in the app.
2. Set up your tax and branding preferences
Inside Stripe, you can configure automated tax calculations, upload your logo, set your brand colors, and add support info like refund policies. This gives your checkout page a branded and compliant experience.
3. Create your event in Chainels
When creating an event, select “Paid” as your event type, set your price (minimum €2), and publish. Stripe Checkout will automatically handle the payment flow, including VAT and receipts.
4. Manage registrations from the web
Track sign-ups, cancel registrations if needed, and process refunds via Stripe. All activity is logged for auditing and follow-up.
Note: Tenants cannot cancel their own paid event registrations. They'll need to reach out to the organiser or manager for support. A refund needs to be managed in Stripe.
It's Time to Bring More Value to Your Events
Whether you're hosting a movie night in your cinema room or bringing office tenants together at a Silent Disco, Paid Events makes it simple. In-app registration and payments with Stripe make the process seamless for tenants. For your team, it means better visibility and data insights. You can see which events perform best, how often tenants engage, and how much revenue is generated per event over a period.
You asked, and we heard you. We're working on making it possible to bringing friends and family to events. Soon, you’ll be able to add guests when signing up for an events and share in the fun.
Keep Events Top of Mind with Smart Calendar Invites
When tenants register for an event, they receive a formatted calendar invite directly in their inbox. The invite includes all the event details and a link to add it to their calendar. It is a simple way to keep events visible and make sure tenants show up.
Payments for Bookings Coming Soon
Get ready to collect payments for bookings directly in Chainels. From meeting rooms to guest suites to cinema spaces, tenants will be able to book and pay in one seamless flow through the app. The setup works just like Paid Events. Once your Stripe account is connected, you are ready to go. It is a simple way to turn your spaces into services and bring more value to your tenant experience.