Today, the demand for more has never been greater. Your tenants want more than just a lease. The new currency is their experience. That’s why we’ve reimagined the Chainels home screen on both mobile and web, empowering you to deliver the ultimate experience. Just like Spotify curates the perfect playlist or Netflix recommends your next favourite binge-worthy series, Chainels Home anticipates your tenants daily needs, crafting an experience they look forward to coming back to everyday.
Your users will be welcomed by an elegantly designed user interface that reinforces your brand as a leader in tenant experience and digital innovation. Built around their needs and customised to their preferences, Home makes it easier than ever before to access the services they need. Think of it as their digital concierge, anticipating their needs and guiding them effortlessly through their day.
The new Home starts with For You, a space designed to act as a personal assistant. Here tenants receive timely reminders about upcoming bookings, like a meeting room, or gentle nudges to complete important tasks, such as filling out a tenant satisfaction survey, ensuring they stay informed and engaged without any extra effort from your team.
Next, Discover provides the tenants with a full overview of everything they will need to explore what your property has to offer. Chainels puts the control in your hands, where you tailor Discover to the most curated overview of your properties' top offerings, services, and amenities.
We’ve also bought your property’s top community features front and center making it easier than ever before to foster an engaged and vibrant community. Tenants can now discover upcoming events happening in the next 30 days, from workout classes to cooking workshops, their calendars will always be full. With favourite discounts, they can “heart” the discounts they love, and those will appear for quick access, offering instant, personlised perks tailored to their preferences.
To keep everyone in the loop, your messages display the latest updates from the channels tenants follow, ensuring they never miss important announcements. For those looking to connect and discover, Groups offer a simple way to do so, whether browsing a directory of service providers in a retail property or joining a pet-sitting group in a residential building. Finally, with Meet the Team, you can introduce yourself and your team to the tenants, transforming your property from bricks and mortar into a vibrant community with familiar faces.
Home has been designed to be dynamic and constantly updated making sure that everything stays fresh, relevant and actionable.
We’re excited to welcome you and your tenants to the new era of working and living where every detail is designed to make the tenant experience smoother, smarter, and more satisfying.
