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Say Hello to Effortless Navigation with Universal Search in Chainels

Universal Search makes it easy for tenants to find what matters, building trust by making the platform their reliable source for everything happening in the community.

Why User Experience Matters in Digital Platforms

The best digital platforms work like your favourite coffee machine. With minimal effort and the single tap of a button and you're sipping on a deliciously hot cup of coffee. Before you know it and you're three cups in before 10am. This is a simple lesson in user experience. When something is easy to use, people keep coming back for more. 

In the new era of living and working, tenants expect their digital experience to be just as simple. They want to open their platform, find what they need in seconds, and move on with their day. 

Universal Serach - Web & App

 

Introducing Universal Search in Chainels

That is why Chainels has launched Universal Search across both mobile and web. Many users asked to be able to search for things directly from their phone, and now they can. You and your tenants can look up anything in your community, including timeline messages, company profiles, forms, and bookable services.

The experience is designed to feel personal. If you regularly report on issues or book a meeting room, those actions will appear at the top of your results for quick access. The discover section also gives you easy entry points to the most used features in your community, no matter where you are in the app.

Whether you are trying to find a past announcement, open a form to request promotional materials, or search the marketplace for something like a couch, Universal Search helps you find what you need in seconds.

Where to Find Universal Search in the Platform

Universal Search is just a tap away. On mobile, you will find it under the Discover tab in the main navigation. On web, it sits in the top right corner, ready whenever you need it. When tenants tap on Search, they can look up anything they need and also browse Discover, a curated overview of your building’s top services and amenities. Universal Search will also highlight the last five items a user has searched for and opened, enabling faster access to the things they need. 

Universal Serach - Where How

 

Time is Money and Universal Search Saves You Lots of It

Universal Search is designed to make your platform the first place tenants turn to when they need something. When they can quickly find answers on their own, they are less likely to rely on you or your team for help. This gives you more time to focus on the meaningful parts of your role, like building stronger relationships and creating a more vibrant community

Universal Serach - Tenant Help

 

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