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Achieve top engagement via digitised workflows 

Makes your building's open desks, offices and amenities available to all occupants of multi-tenant office buildings and business parks through a digital platform. By using a tenant experience app, an optimal working environment is generated for tenants.

Thumbnail for a coworking space with price to rent per hour, person working on desk, office worker writing on a post-it note, row of weights in a gym

Organisations turning office buildings into communities with Chainels

Co-working spaces

Make it easy for tenants to reserve available space

  • List meeting rooms, extra desks and unused spaces – for any period of time or cost – in an automated booking system to effortlessly increase occupancy.

  • Ensure occupants that should have access can enter a building or space, or revoke access when they shouldn't.

  • Direct line of contact to communicate with a rotating tenant base on all relevant issues within the building.

Multi-tenant offices

Enable companies to access building-wide services and amenities

  • When companies occupy multiple floors, communication with fellow tenants on building-wide topics is made easier with multiple communication lines in one place.

  • Tenants can submit requests for construction or loading areas via digital forms with an automated approval process.

  • With a digital platform to support the submission and resolution of issues or building repairs, management's operational resources can be minimised.

Flexible working

Maintain your building's tenants flexibility needs while offering all amenities

  • Facilitate tenants needing temporary office space without long-term commitment via automated booking.

  • Let tenants access communal services such as cleaning and furnishings as well as offering building access to their clients and guests.

  • A forum lets tenants independently arrange solutions with fellow tenants such as extra parking spaces or lost packages and items.

Business parks

Maintain your building's tenants flexibility needs while offering all amenities

  • Facilitate tenants needing temporary office space without long-term commitment via automated booking.

  • Let tenants access communal services such as cleaning and furnishings as well as offering building access to their clients and guests.

  • A forum lets tenants independently arrange solutions with fellow tenants such as temporary use of parking spaces or finding lost packages and items amongst units and buildings.

Make it easy for tenants to reserve available space

  • List meeting rooms, extra desks and unused spaces – for any period of time or cost – in an automated booking system to effortlessly increase occupancy.

  • Ensure occupants that should have access can enter a building or space, or revoke access when they shouldn't.

  • Direct line of contact to communicate with a rotating tenant base on all relevant issues within the building.

Enable companies to access building-wide services and amenities

  • When companies occupy multiple floors, communication with fellow tenants on building-wide topics is made easier with multiple communication lines in one place.

  • Tenants can submit requests for construction or loading areas via digital forms with an automated approval process.

  • With a digital platform to support the submission and resolution of issues or building repairs, management's operational resources can be minimised.

Maintain your building's tenants flexibility needs while offering all amenities

  • Facilitate tenants needing temporary office space without long-term commitment via automated booking.

  • Let tenants access communal services such as cleaning and furnishings as well as offering building access to their clients and guests.

  • A forum lets tenants independently arrange solutions with fellow tenants such as extra parking spaces or lost packages and items.

Maintain your building's tenants flexibility needs while offering all amenities

  • Facilitate tenants needing temporary office space without long-term commitment via automated booking.

  • Let tenants access communal services such as cleaning and furnishings as well as offering building access to their clients and guests.

  • A forum lets tenants independently arrange solutions with fellow tenants such as temporary use of parking spaces or finding lost packages and items amongst units and buildings.

One app for everyone, for everything

A wide range of stakeholders are involved in the day-to-day operations of multi-tenant office buildings, including tenants, property managers as well as facility and service providers. From daily management of the property and its services to ensuring safety for tenants around the clock, a lot is definitely going on. All of your portfolio's relevant parties can interact with each other on all topics and issues in a constructive manner within Chainels.

hospitality worker smiling, tenants drinking and laughing together, maintenance worker at work

Best user experience all within the well-defined lines of your bespoke brand

No matter what technology your tenants are using to communicate, our platform is able to keep up. Chainels is available on web, iOS and Android. What's more, your organisation's branding can take centre stage with your own colours and images making for a memorable impression. At WTC Rotterdam & The Hague, the app makes the building's facilities easily accessible to all tenants, and integrates information from the website's visitors, narrowcasting (Prisma IT), smart sensors and pick-up point (MyPup).

A satisfied tenant is a retained tenant

By using Chainels, the benefits to your tenants are clear, and this brings benefits to your organisation as a whole. What makes tenants happier within your properties?

  • By booking amenities within the building automatically via an app, tenants can get digital access for seamless coordination with management.

  • Having a way to resolve problems independently with tools such as with issue reporting, or asking questions via surveys or forums, tenants have an easy way to reach out to other stakeholders in their building.

  • Knowing fellow tenants thanks to a directory of profiles for all occupants in the building helps the community be more connected.

 

our-solution-hero

"Chainels ensures that we can communicate with our tenants in a very nice interactive way. The app looks good and is user-friendly. An absolute asset to our WTCs."

Denise Nieuwdorp, Manager Marketing & Communications at WTC Rotterdam & The Hague

Tenants deserve the highest service level possible

Creating a sustainable tenant-landlord relationship is vital to rise above the competition within the evolving real estate market.

Phones laid out in a pattern, on each screen are images of city streets, tenants and various Chainels interfaces.

My Office

'Have all relevant unit and building information at my fingertips.'

Have all contact information for my organisation as well as essential contacts available to the community, so fellow tenants can connect with the correct contact. Have access to my organisation's tenant documents.

Hospitality business interior, message and form interfaces shown either side

My Community

‘Engage with my neighbours and connect with the tenant community.’

With a complete directory of all tenants, fellow tenants can get-to-know and be in touch with their neighbours about relevant topics, forming a community. 
 
Issue reporting interface on phone and desktop screens

Facility Service

‘Experience the highest service level possible.’

Report issues within units or common spaces via the app, notifying the appropriate service provider quicker and starting the process to resolve issues sooner. 
 
person doing yoga in top left, empty conference hall in bottom right, Chainels' booking interface in the middle.

Book Amenities

‘Benefit from all the amenities that my building – and its surroundings – has to offer.’

Use a simple process to book meeting rooms or equipment within the building – for short or long periods of time – via the app and automatically get access to spaces.

Digital lock on door, Chainels accessibility interfaces shown either side

Accessibility

‘Offer my clients and visitors hassle-free access to my building and unit.’

Make a strong impression by using digital access cards which authorise or revoke access in an instant. Fellow tenants have peace of mind that anyone in the building is supposed to be there.
 
safety & security

Safety & Security

‘Feel safe and secure in and around my building.’
With an alarm button, tenants can quickly alert security teams to potential dangers so they can immediately act upon the situation.
 
WTC - Job van Oossanen
Job van Oossanen

"We are always informed about all services and current events in the building."

Job van Oossanen, Managing Director at Prisma IT and tenant at WTC Rotterdam

Ready to establish a supercharged community?