Establish a super-charged community of happy tenants 

Chainels, the next tenant experience app, builds strong, engaged, sustainable and safe communities for residential real estate. Whether it is used with apartment complexes, co-living, social or student housing, Chainels supports your tenants and property management team alike.

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Organisations turning residential buildings into communities with Chainels

 

"For us, Chainels is the important digital layer that supports our residential service concept. We currently enable 2300 tenants to reserve coworking spaces and interior services in the building via a simple process in our LIVVIN app. Residents can easily access their home and locker via the app."

Karin van der Ven, General Manager at Fuzer B.V.

Apartment complexes

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Organise your residents into diverse groups for effective communication

  • Streamline building association or homeowners' association communications by addressing the messages for homeowners and renters.

  • Residents can connect with neighbours by creating a forum for communal announcements, asking about lost & found items and parking-related issues.

  • Direct line of contact to offer services such as home or laundry cleaning, babysitting, dog walking as well as furnishing.

Co-living

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Ensure affordability and a social atmosphere

  • Easily coordinate and take care of common kitchen and living spaces.

  • Pave the way for a social atmosphere by letting tenants organise and communicate events and activities to their community.

  • With a digital platform to support organisation and resolution of issues, operating costs remain low.

Social housing

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Keep a lid on rent and service costs while keeping tenants happy

  • Give tenants a protected place to leave feedback that is within your purview, enabling a more transparent dialogue.

  • Consolidate your administrative workflows to both optimise the management team's ability to address priorities and stabilise rents and service charges.

  • Reduce the amount of time needed to fix issues, for example by automating reminders to service providers keep the issue resolution process moving forward while keeping overhead costs down.

Student housing

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Democratise shared and social settings

  • In purpose-built student accommodation (PBSA), simplify the management of shared facilities, especially related to lobbies, mail and laundry

  • Coordinate events and activities to form an inclusive atmosphere for all students

  • Offer an easy way to communicate with the student housing's management team as well as report when communal items are needing repair 

apartment-complex-2

Organise your residents into diverse groups for effective communication

  • Streamline building association or homeowners' association communications by addressing the messages for homeowners and renters.

  • Residents can connect with neighbours by creating a forum for communal announcements, asking about lost & found items and parking-related issues.

  • Direct line of contact to offer services such as home or laundry cleaning, babysitting, dog walking as well as furnishing.
Co-living-2

Ensure affordability and a social atmosphere

  • Easily coordinate and take care of common kitchen and living spaces.

  • Pave the way for a social atmosphere by letting tenants organise and communicate events and activities to their community.

  • With a digital platform to support organisation and resolution of issues, operating costs remain low.

social-housing-2

Keep a lid on rent and service costs while keeping tenants happy

  • Give tenants a protected place to leave feedback that is within your purview, enabling a more transparent dialogue.

  • Consolidate your administrative workflows to both optimise the management team's ability to address priorities and stabilise rents and service charges.

  • Reduce the amount of time needed to fix issues, for example by automating reminders to service providers keep the issue resolution process moving forward while keeping overhead costs down.
student-housing-2

Democratise shared and social settings

  • In purpose-built student accommodation (PBSA), simplify the management of shared facilities, especially related to lobbies, mail and laundry

  • Coordinate events and activities to form an inclusive atmosphere for all students

  • Offer an easy way to communicate with the student housing's management team as well as report when communal items are needing repair 

One app for everyone, for everything

A wide range of stakeholders are involved in the day-to-day operations of multi-tenant residential buildings, including tenants, property managers, facility and service providers as well as public agencies. From daily management of the property and its services to ensuring safety for residents around the clock, a lot is definitely going on. All of your portfolio's relevant parties can interact with each other on all topics and issues in a constructive manner within Chainels.

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Best user experience all within the well-defined lines of your bespoke brand

No matter what device your tenants are using to communicate, our platform is able to keep up. Chainels is available on web, iOS and Android. In addition, your property's own branding can take the spotlight, with the app's colour schemes and images reflecting your property's established aesthetic. 

A satisfied tenant is a retained tenant

By using Chainels, the benefits to your tenants are clear, and this brings benefits to your organisation as a whole. What makes tenants happier within your properties?

  • Help the community be more connected thanks to a directory of tenants in the building while giving tenants desiring privacy the option to opt-out.

  • Having a way to resolve issues independently with tools such as with issue reporting, or asking questions via surveys or forums, tenants have an easy way to reach out to fellow tenants.

  • Booking amenities within the building automatically via an app and receiving keys to locked doors with digital access cards makes planning easy.

 

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Tenants deserve the highest service level possible

Creating a sustainable tenant-landlord relationship is vital to accelerate growth in the evolving residential real estate market.

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My Apartment

'Have all relevant unit and building information at my fingertips.'

Have all my personal contact information available, so people can reach me. Have access to my tenant documents.

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My Community

‘Engage with my neighbours and connect with the tenant community.’

With a complete directory of all tenants, residents can get-to-know and be in touch with their neighbours, forming a community. 
 
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Facility Service

‘Experience the highest service level possible.’

Report issues within units or common spaces via the app, notifying the appropriate service provider quicker and starting the process to resolve issues sooner. 
 
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Book Amenities

‘Benefit from all the amenities that my building and its surroundings has to offer.’

Offer a simple process to book meeting spaces or equipment within the building via the app and the automatic sending of digital keys to open doors.

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Accessibility

‘Offer access to my building and unit.’

By using digital access cards which can authorise or revoke access in an instant, tenants in your residential buildings can be confident that anyone in the building is supposed to be there.
 
safety & security

Safety & Security

‘Feel safe and secure in and around my building.’
With an alarm button, tenants can quickly alert security teams to potential dangers so they can immediately act upon the situation. 
 
local promotions

Local Promotions

‘Get discounts and benefit from deals offered by local companies.’

Stimulate local shopping by offering loyalty discounts at businesses within your buildings. 
 

 

Ready to establish a supercharged community?