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Manage multiple retail assets on one commercial property management software

Chainels transforms malls, shopping streets and retail parks into engaged and functional communities. Simplify communication, collect data and streamline processes with our commercial property management software.

Two columns showing shopping centres, Chainels messaging and turnover reporting modules shown either side

Reduce your bottlenecks with Chainels

  • Collect and track KPIs and statistics to improve portfolio management and decision making.

  • Submit turnover reports with commercial rent data to ensure tenants’ rent is reflective of performance.

  • Resolve issues quickly with an intuitive ticketing system for submitting and tracking maintenance requests.

  • Run tenant surveys to act upon feedback and improve the tenant experience.

  • Connect multiple stakeholders—from tenants to property managers and service staff—for optimal retail workflow management.

  • Use Chat to offer tenants a direct line of communication with their landlord or property manager 
three columns showing different retail tenants and service providers

"By utilising a tenant experience app in daily operations, we've ensured that larger group business objectives - both financial and operational, are properly met."

Elmar Schoonbrood Co-CEO & Board Member Multi Corporation

Shopping mall interior

Optimise your commercial property management. 

Chainels is the tenant experience app for making your properties happier, more connected and more profitable places. Simplify communication, streamline operations, and add value to your portfolio with our one-stop tenant experience platform.


Manage communication with chat features and targeted messaging. Access your tenants' documents and contact info in one app.

Learn more about communication with Chainels

Turnover reporting

Track turnover, send reminders, and request additional fiscal documents so that turnover rents are timely and accurate.

Learn more about Turnover Reporting

Issue reporting

Speed up workflows with an issue reporting module. Manage repairs with status tracking and automatic reminders.

Learn more about Issue Reporting

Request forms

Save time and resources with digitised forms that can save you an average of 40 hard copy forms per tenant annually.

Learn more about Request Forms

Commercial property management software for any retail asset



Segment audiences to simplify communication


Lower costs and resolve issues quickly


Consolidate workflows and gather feedback


Collect data and ensure success

"Thanks to Chainels, we can inform our retailers quickly and in a professional manner. All information is clearly arranged within the app and website, and is always accessible."

Francis Brumleve, Marketing Communications Manager at Klépierre

Ready to establish a supercharged community?