Solve problems faster with our property maintenance softwareTake the friction out of issue reporting with a property management ticketing system from Chainels. Bring processes and stakeholders together into one intuitive, trackable reporting tool.
A property management ticketing system that enables agility
Make it easy for tenants to report issues like damages, plumbing, leaks or power outages.
- Organise issues into categories for smoother stakeholder management and resolution.
- Allow tenants to attach photos to issue reports to aid faster understanding of repairs or services required.
Keep repairs and maintenance tasks moving
- Maintain a clear view of open issues on our tenant app's user-friendly ticketing system.
- Keep an eye on response and resolution rates to see where you can optimise.
- Set up smart workflows that automatically assign and notify the relevant service providers when different types of issues get reported.
‘‘The Issue Reporting module gives me an overview of my daily work. I can report problems faster and also automatically receive responses from tenants and suppliers without having to follow up myself."
Rene Timmer, Handyman at Winkelcentrum Kronenburg
Enhance service and tenant satisfaction
- Keep communication consistent and efficient with a messaging interface directly in the issue.
- Get an overview of top reporters so you can see where the most problems are coming from.
- Allow tenants to leave ratings and identify blindspots in your customer service.
Property maintenance software for a better tenant experience
Chainels is the tenant experience app for making your properties happier, more connected and more profitable places. Simplify communication, streamline operations, and add value to your portfolio with our one-stop property management ticketing system.