Solve problems faster with Issue Reporting

Issue reporting is frictionless with Chainels. Bring processes and stakeholders together into one intuitive, trackable reporting tool. 

Maintenance workers with Issue Reporting interfaces on either side

Issue Reporting helps our clients optimise ticketing processes

 

‘‘The Issue Reporting module gives me an overview of my daily work. I can report problems faster and also automatically receive responses from tenants and suppliers without having to follow up myself."

Rene Timmer, Handyman at Winkelcentrum Kronenburg

Enjoy a crystal clear issue reporting workflow 

Due to painfully complicated processes, 36% of facility problems go unreported. Chainels demystifies your issue reporting workflow, so you can better solve your tenants problems.

Issue Reporting module on phone screen
Issue Reporting module on phone and desktop screens

Enable easy issue reporting via web or app

Cut down time between reporting an issue and resolve it with a sleek, easy-to-use issue reporting tool that empowers your tenants and boosts operational efficiency. 

Oversee all open issues in one place

Chainels allows collaboration between multiple stakeholders. Managers can oversee what the issues are and where they’re occurring, while tenants can track the status of tickets they’ve created.

Users commenting on an issue within Chainels' interface
Chainels landing page asking for feedback

Track and improve the quality of service

Looking to provide the best tenant experience possible? Reduce backlog, track resolution times, and gather feedback to continuously improve your service and retain your tenants

Ready to transform your way of working?